BrandBastion Plans
Our plans
Protect reputation with 24/7 moderation, crisis alerts, and accurate sentiment.
- Crisis detection and real-time alerts
- Automated filtering with 95%+ accuracy
- Brand safety monitoring and listening across channels
- Bespoke moderation models tailored to your brand
- Unified inbox, content calendar & publishing
- Unlimited users and social assets
Reply faster by waking up to post-aware AI replies with batch approvals.
- Everything in Reputation+ plus:
- AI replies from your help center
- Post-aware drafting with context + RAG
- Ready to send replies when you wake up
- Rapid reply deployment at scale
- Brand voice instructions
We handle replies end-to-end, 24/7—moderation, responses, and escalations with your playbooks.
- Everything in Agent+, plus:
- 24/7 fully managed replies
- Custom engagement playbooks built with your team
- Comprehensive transparency reporting
- Human QA & escalation for sensitive cases
Reputation+Agent+Engage+
FAQs
How do I know which plan is right for my team? If you mainly need brand protection and accurate moderation, Reputation+ is the best fit. If you already have an in-house team to reply but want AI to handle the heavy lifting, Agent+ is for you. If you want replies fully managed for you, Engage+ gives you complete coverage 24/7.
Can BrandBastion replace my social tool or agency? Yes, our platform and services combine moderation, engagement, and reporting in one place. That means no switching between tools, community management agencies or coordinating multiple vendors.
How much control do I keep over replies? With Agent+, you approve all AI-drafted replies before they’re sent, and every reply is grounded in your help center, site content, and brand voice rules. With Engage+, our team handles replies using pre-approved playbooks you’ve signed off on beforehand.
How fast is the setup? Really fast. Reputation+ and Agent+ can be configured within 24 hours, with constant optimizations in the first week to adapt to your conversation patterns. Engage+ is typically rolled out in steps: we launch moderation first, then finalize your reply playbook within a few days before going fully live.