## Scale engagement and maximize social ROI Social media never sleeps—and neither should your Community Management. Our **Always-on Community Management Solution** helps you: - **Protect Your Brand:** Hide harmful comments in real-time. - **Respond Faster:** Ensure every comment gets a tailored response within the hour. - **Drive Results:** Turn conversations into conversions across both organic and paid channels. --- 1 in every 5 top advertisers use BrandBastion ## In place 24/7 so your team doesn’t have to be We combine advanced AI technology with a team of expert Community Managers to engage with every comment across all your social channels, around the clock. ## Turn comments into conversions Social comments are a goldmine for sales, yet many brands miss the revenue opportunity they’re sitting on. We promptly respond to purchase-related inquiries, educating and guiding potential customers toward conversion—right when interest is highest. ## Increase return on ad spend We monitor and respond to comments on paid social ads—including Facebook dynamic ads—answering questions, moderating harmful comments, and nudging customers toward purchase, ensuring you get the most from every ad dollar. #### “We saw massive improvements in our metrics like higher ROAS, more purchases, better conversion rates, and a decrease in the cost per result.” Tyler Foo Head of Advertising, Mindvalley ## Boost customer satisfaction A fast, helpful response can turn a frustrated customer into a loyal one. We resolve issues quickly by providing accurate information, taking conversations private when necessary, and ensuring concerns reach the right team. ## Build a thriving community We don’t just respond—we spark conversations. Our team engages with your audience, replying to fan comments, encouraging discussion, and fostering a positive, active community around your brand. ## Save your team hundreds of hours each month Our managed service lets you increase reply rates and reduce response times without hiring multiple team members across various time zones. #### “BrandBastion has been a game-changer for us. We've saved over 450 hours monthly in moderation and in responding efforts.” * * * ## Why choose BrandBastion? ### Expertise Managing Global Brands We work as an extension of your team. You’ll partner with brand voice and community management experts who deliver the best possible response to every comment—all approved by you. ### Industry-Leading AI Refined over 10 years and trained on millions of conversations, our AI tackles real-world brand challenges and is fully customizable to your needs. ### 24/7 Coverage in 109 Languages We pride ourselves on providing timely, relevant responses within an hour. We can work at any scale and manage millions of comments monthly. ## THE RESULTS Scale engagement and drive growth like these brands #### +48% ROAS “The campaign where BrandBastion managed the comments outperformed the other one by a long shot.” #### +116% Positive Sentiment “We have 24/7 peace of mind knowing our community and our brand is protected around the clock.” #### +31% ROAS “BrandBastion helps us to see the full picture of what is going on in the comments.” #### +64% Positive Sentiment “BrandBastion has become a core asset for Typology. It helped us improve customer service" #### +450H Saved per Month “BrandBastion has been a game-changer for us.” #### +44% Registrations “BrandBastion is helping us build a safe and engaged community on social media.” #### +31% Engagement Rate “BrandBastion has helped take our social media strategy to a new level.” #### +3,715% Spam Hidden “We no longer have to worry about harmful comments undermining our brand reputation.” ## Discover how BrandBastion can help your brand grow. ### Try BrandBastion for Free Take a 15-day free trial. No credit card needed.